While digital banking continues to expand, physical branches still play a vital role in delivering trust, connection, and community presence. But to stay relevant, they must evolve and modernize, and that's where branch refreshes and transformations are vital to remain welcoming and competitive. A branch refresh is more than just an aesthetic upgrade—it’s a strategic opportunity to enhance customer experience, improve operational efficiency, and reinforce your brand identity.
In this whitepaper, "The Strategic Refresh: Turning Your Branches into Growth Drivers", we dive into the business case for a branch refresh, the ROI institutions are seeing from these investments, and the key elements that make a transformation truly impactful—from digital signage and self-service tools to localized design and multipurpose spaces.
We outline how modern, tech-enabled branch environments can drive up to a 30% increase in customer engagement and cut costs by up to 25% with updated operational models. We also outline how smarter design choices and refreshed branches can boost foot traffic and elevate brand perception in measurable ways.
Ultimately, a branch refresh isn’t just a renovation—it’s a reinvestment in your institution’s future. Ready to reimagine what your branch can do? Download the full whitepaper to learn how refreshed spaces are reshaping the future of banking.