As Seen in CUToday: How One CU is Making Tellerless Branches Work

by La Macchia Group

MILWAUKEE, WI -- A credit union branch without tellers? The premise almost contradicts itself, but it’s exactly the idea behind Coastal Federal Credit Union’s (Coastal) innovative and successful credit union branch concept. But the teller-less credit union wasn’t built overnight. In fact, Coastal has been serving the financial needs of North Carolina since 1967, with a long history of making innovation a priority thanks to the credit union’s visionary leaders...

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